Our client for this opportunity : A leading international bank based in Belgium

Mission context:

The mission of the tribe 'Client servicing and robotics', is to delivery lean and easy to use solutions to both collaborators and customers with the ambition to deliver an optimal service as defined in the Bank contact strategy (24/24, 7/7, first time right, solution oriented self-service, automation by chat, NLP, ROBOTISATION OF RECURRING PROCESSES AND ACTIVITIES IN close collaboration with other entities and among others CoE A&AI)
To support us on those challenges, the Robotics cluster is looking for AUTOMATION ENGINEERS (RPA/blue prism developers) to reinforce its 3 squads (every squad manages a more specific domain).

Function description :

• Good understanding of the business needs in collaboration with the Process Engineer and other contributors
• Ensures fluent and empathic communication with the customer when necessary (status, follow-up, clarifications..)
• Elaboration of detailed technical design
• Scripting according to the cluster standards and guidelines, and considering required quality, operational stability and performance levels of the whole robots park
  
• Testing in collaboration with requestor, process engineer
  
• Contribution to the Agile squad
• Estimation of development workload
  
• Helps peers
  
• share guidance and expertise, make improvement proposals, ..
  
• script autonomously (Blue prism) while working with the squad
  
• contributes to reinforcing the overall coherence of the existing park of robots for better performance, stability, operational readiness..

• Elaboration of (or contribution to ~) the preparation of the installation in production – including integration and assembly testing
  
• Support test management in the execution of tests (including bug fixing)
  
• Quality review of detailed design and code provided by external suppliers
  
• Documentation of development activities (design, code, unit testing, code review)

Agile requirements :

An analyst involved in Agile projects must have the "Agile mindset" which implies:

• A positive attitude and pragmatism
  
• Thirst for knowledge: Agile is about learning and adapting. Knowledge sharing is key to success.
  
• The goal of team success: Agile is about the success of the team, no individual success or heroic behavior. It is more important for the team to succeed than for the individual to have completed his/her tasks.
  
• There is no failure, only feedback: Agile is about taking everything as lessons, adjusting actions based on the feedback, resulting in continuous improvement.

Beyond the roles: Agile teams are cross-functional. All required disciplines are represented in the team (analysis, development, testing, … ). However, although team members have a primary role representing a discipline, they are expected to take on other roles and contribute to other disciplines whenever it helps towards reaching the sprint goal.

Required experience / knowledge :

At least 1 year of relevant experience

Technical experience :

• Blue Prism / UI Path or other automation technologies
  Technical knowledge and background

Business experience :

• Acquainted with interacting with business, understanding business needs, good communication; adapt to customer language

Education :

IT / technical background.
Blueprism training and Practice (or other relevant automation experience)

Certification : BLUE PRISM / UI PATH / OTHER AUTOMATION TECHNIQUES

Language requirements :

Sound knowledge of English (oral and written) as well as preferably one local language (FR / Dutch)

Soft skills :

• Team player
  
• Accurate
  
• autonomous
  
• communicative
  
• Continuous improvement mindset
  
• quality oriented
  
• think 'future' solutions, operational stability, improvement..

Telework : Expectation: 50% on site & 50% homeworking from the start, no offshore

Location : Belgium